Taller: Strategic IT Management con Bob Benson

Strategic IT Management forcefully presents the IT culture, structure, and process transformations necessary to cope with today’s business, government, and technology turbulence and sea changes. These sea changes transform business and government, often enabled by IT and always greatly affecting what IT has to do for the business and government. CIOs and IT professionals must excel in their business-facing capabilities and excel in agility and responsiveness to the forces facing business and government organizations.

The focus in on the competencies CIOs must have with relation to the business and the changes and forces affecting business. In business terms, CIOs have to manage and shape how these transforming technologies are to be used in the business and government. This requires CIOs to bridge the gap between IT and business, with sound and practical business-facing capabilities in the context of complex business organizations (e.g., multiple business units, geographies, business governance cultures) and ongoing turbulence and change.

In a fundamental way, this is about achieving IT’s Value in the 21st Century, about managing and shaping the IT and business future. The Strategic IT Management framework consists of seven business-centric core competencies – the business-facing things that CIOs and IT organizations have to be capable of doing well. A development and improvement roadmap defines the management processes required to achieve the needed level of competency. A maturity model helps a CIO determine where his or her IT organization stands.